Support

Trips aren't being recorded

• In Settings → Driverbook → Location, choose Always and turn on Precise Location.
• Turn on Motion & Fitness for Driverbook.
• Make sure Low Power Mode is off while you drive, and that Background App Refresh is on.
• Don't swipe Driverbook away in the app switcher. iOS restarts it for trips, but only if it hasn't been force-quit.
• Tip: make a Shortcuts automation to run Start Trip when your car's Bluetooth or CarPlay connects, and Stop Trip when it disconnects.

A trip is wrong

Open the trip and tap the ⋯ button to split it at a stop, merge it with the next trip, or move its start or end. Every change is noted on the trip for your records.

Exporting your logbook

Go to Reports → Export. Choose the vehicle, add your odometer readings (tap the camera to read them from a photo), then create the PDF and Excel files. Reports and exporting are part of Driverbook Pro.

Subscriptions

The free plan shows 10 trips a month; every drive is still recorded, and the rest unlock as soon as you go Pro.

• Restore a purchase: Driverbook → Settings → Restore purchases.
• Cancel: iPhone Settings → your name → Subscriptions → Driverbook.
• Refunds: request one from Apple at reportaproblem.apple.com.

Moving to a new iPhone

On your old phone, go to Settings → Backup & restore → Create backup, and save it to iCloud Drive or Files. On the new phone, install Driverbook and choose Restore from a backup.